1) Which RAM models do you sell?
We carry RAM 1500, RAM 2500, RAM 3500, select performance editions, and commercial RAM ProMaster vans. Inventory varies; check our site or call for current availability.
Back to top ?RAM Q&A
RAM Truck FAQ — Medina Auto Mall
Big, bold answers to the most common RAM questions. Lease, finance, towing, trims, diesel, accessories, service, and more — all in one place.
General RAM Questions
2) Do you offer $0 down or Sign & Drive RAM leases?
Yes — on select models for qualified customers. See current programs on our RAM Specials page.
Back to top ?3) Can you help with financing if my credit isn’t perfect?
Absolutely. Our finance team works with multiple lenders to help Medina, Akron, Cleveland, and Brunswick shoppers find approvals and competitive terms.
Back to top ?4) Where are you located and what are your hours?
3205 Medina Rd, Medina, OH 44256. Sales: Mon & Thu 9:00 AM–8:00 PM; Tue/Wed/Fri/Sat 9:00 AM–6:00 PM; Sun Closed. Call (330) 859-4662.
Back to top ?5) Do you handle RAM warranty work?
Yes. Our certified service department can perform warranty repairs, recalls, and routine maintenance for RAM trucks.
Back to top ?RAM 1500
6) What’s the towing capacity of RAM 1500?
When properly equipped, RAM 1500 offers excellent towing capability for boats, campers, and trailers. Check specific engine/axle packages for exact ratings.
Back to top ?7) Which RAM 1500 trims are most popular?
Tradesman, Big Horn, Laramie, Rebel, Limited Longhorn, and Limited are frequent favorites for their mix of value, comfort, and tech.
Back to top ?8) What engines are available on RAM 1500?
You’ll find V6 and V8 options, plus available mild-hybrid technology on select configurations for added efficiency and torque assist.
Back to top ?9) Does RAM 1500 offer advanced driver assistance?
Available features include adaptive cruise control, lane support, blind-spot monitoring, and more. Availability may vary by trim and package.
Back to top ?10) What is eTorque on RAM 1500?
It’s a mild-hybrid system designed to improve efficiency and provide smooth, low-rpm torque assist during acceleration and stop-start events.
Back to top ?11) How is RAM 1500 for daily comfort?
Known for a quiet ride, spacious cabins, and premium materials in higher trims — great for commuters and families alike.
Back to top ?12) Can I get a RAM 1500 with 4x4?
Yes, 4x4 is widely available across the lineup for improved traction in Ohio weather and off-road use.
Back to top ?13) Which RAM 1500 is best for towing?
Look for configurations with the available towing packages, the right axle ratio, proper hitch equipment, and trailer brake controller.
Back to top ?14) Do you have RAM 1500 lease specials?
Yes — see current RAM 1500 offers for low payments and potential $0 due at signing for qualified lessees.
Back to top ?15) Can I order a RAM 1500 exactly how I want it?
Yes. We can help you build and order a RAM 1500 with your preferred color, trim, and packages.
Back to top ?RAM 2500 & RAM 3500
16) What’s the difference between RAM 2500 and 3500?
Both are heavy-duty trucks; RAM 3500 typically offers higher towing and payload capacities. Choose based on your work and trailer needs.
Back to top ?17) Is a diesel engine available?
Yes. Diesel powertrains are available on HD models for robust torque and long-haul towing capability.
Back to top ?18) How much can RAM 2500 tow?
Towing ratings depend on configuration. Properly equipped RAM 2500 can tow substantial loads suitable for work and recreation.
Back to top ?19) How much can RAM 3500 tow?
RAM 3500, when properly equipped, delivers some of the highest towing ratings in the RAM lineup for heavy-duty jobs.
Back to top ?20) Is RAM 2500/3500 good for 5th-wheel or gooseneck towing?
Yes — with the correct prep packages and hitching equipment. We can help you match the right setup to your trailer.
Back to top ?21) Which HD trim is best for work?
Tradesman is a value-focused work trim; Big Horn and Laramie add comfort and tech; higher trims bring premium features for daily duty.
Back to top ?22) Are snow-plow prep packages available?
Yes, select HD configurations offer plow-ready packages. Ask our team for current availability and compatibility.
Back to top ?23) What payload should I expect on HD models?
Payload varies by engine, cab, bed, and axle ratio. We’ll review your use case and show configurations that fit your needs.
Back to top ?24) Do you have HD lease or finance offers?
Yes — see RAM 2500 and RAM 3500 pages for current programs.
Back to top ?25) Can I special-order an HD truck?
Yes. We can place a factory order for RAM 2500 or 3500 built to your exact specifications.
Back to top ?RAM TRX
26) What is the RAM TRX?
A high-performance, off-road-focused RAM 1500 variant with aggressive suspension, power, and capability for enthusiasts.
Back to top ?27) Is RAM TRX 4x4?
Yes — advanced 4x4 systems and off-road hardware are core to the TRX’s mission.
Back to top ?28) Are TRX models readily available?
Availability can be limited. Contact us to review incoming units or to discuss ordering options.
Back to top ?29) Do you lease RAM TRX?
We can explore lease and finance options for TRX subject to availability and program terms.
Back to top ?30) Can you add accessories to TRX?
Yes — we can help with performance and protection accessories that fit the TRX platform.
Back to top ?RAM ProMaster
31) Do you sell RAM ProMaster vans?
Yes — cargo and window van options for delivery, trades, shuttle, and upfit applications.
Back to top ?32) What sizes and roof heights are available?
Multiple lengths and roof heights are offered. We’ll pair your payload and cargo needs to the right configuration.
Back to top ?33) Do you offer business/Commercial financing?
Yes — tailored commercial financing and potential tax advantages (consult your tax professional).
Back to top ?34) Can you upfit my ProMaster?
We can coordinate upfits for trades (shelving, partitions, racks) and delivery (flooring, lighting, security).
Back to top ?35) Do you have ProMaster City options?
Availability varies. Ask our team about incoming small-van alternatives and used options.
Back to top ?Leasing & Financing
36) What’s the difference between leasing and financing a RAM?
Leasing generally has lower monthly payments and mileage limits; financing builds ownership. We’ll compare both based on your goals.
Back to top ?37) Can I lease a RAM with high annual mileage?
Yes — higher mileage allowances may be available. We’ll price out the best structure for your driving habits.
Back to top ?38) What if I’m currently in a lease?
We can evaluate early upgrade options, trade equity, and loyalty/conquest incentives to lower your next payment.
Back to top ?39) Do you offer online credit applications?
Yes — start here: Credit Application. It’s fast and secure.
Back to top ?40) Can I put my trade value toward a lease?
Yes — your trade can reduce drive-off costs or monthly payments on a lease structure.
Back to top ?Trade-In
41) How do I get my trade-in value?
Start with our online tool, then visit for a final in-store appraisal.
Back to top ?42) Will you buy my truck even if I don’t buy a RAM?
Yes — we purchase vehicles outright. We’ll make a competitive cash offer after appraisal.
Back to top ?43) What affects my trade value?
Year, miles, condition, options, market demand, and reconditioning costs all factor into the offer.
Back to top ?44) Can I trade in a leased vehicle?
Often, yes — we’ll review your payoff and market value to see if there’s equity to apply to your next RAM.
Back to top ?45) Do I need service records for my trade?
They’re helpful but not required. Maintenance history can support a higher valuation.
Back to top ?Service & Parts
46) Do you stock RAM accessories?
Yes — bed liners, tonneau covers, running boards, floor liners, tow equipment, and more. We can install most accessories in-house.
Back to top ?47) How often should I service my RAM?
Follow your owner’s manual. Many drivers service oil every ~6k–8k miles; towing/HD use may require shorter intervals.
Back to top ?48) Can you handle state inspections and recalls?
Yes — we’ll check for open recalls and complete required inspections where applicable.
Back to top ?Location-Based
49) Do you sell RAM trucks near Cleveland and Akron?
Yes — we’re convenient to both. Many shoppers make the quick drive for our selection and pricing.
Back to top ?50) Can you deliver a RAM to my home?
We can help arrange delivery options in Northeast Ohio. Ask our team for details and availability.
Back to top ?Electric RAM (Preview)
What about the upcoming electric RAM?
Interest in the RAM 1500 REV is strong. Timelines and specs are evolving; contact us for the latest ordering and program info as it becomes available.
Visit Medina Auto Mall
Address: 3205 Medina Rd, Medina, OH 44256
Sales: Mon & Thu 9:00 AM – 8:00 PM • Tue/Wed/Fri/Sat 9:00 AM – 6:00 PM • Sun Closed
Call/Text: (330) 859-4662